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Understand your creative cues

September 10th, 2009

During periods of fiscal flaccidity, corrections always needs new ideas and better ways of operating.  This is the time when those with proposed innovations can shine.  Brainstorming session, now more than ever, are quite essential.

 

Did you ever get a flash of inspiration that surprised you and your colleagues?  It is rewarding when ideas bear fruit as a new and efficient way of doing thing.

 inspiration

 

Unfortunately inspiration can be sometimes elusive.  Read more…

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Self Scrutiny

We remember still

September 10th, 2009

Although time recedes from the horrible events of 9/11/2001, the lessons remain  relevant. We in corrections are always watchful.

The events of September 11, 2001 forced all Americans to think about what was previously inconceivable in the minds of most. Mainland America was attacked by foreign agents. In a way, our nation lost its comfortable innocence and geographical insulation on one Tuesday morning six years ago. However, unlike the majority of Americans, corrections staff were a bit more prepared to understand this. And that is due to our training and on-the-job experience. Read more…

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Assessing the organization, Training

The significance of milestones

September 2nd, 2009

 

parthenonI remember my first year in corrections as if it were a meal ago.  Some years after that, I recall with the same clarity that my first article was published.  But what brings pride and amazement at one time may not be so as one gains experience. Read more…

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Self Scrutiny, Staff relations

Selecting from a salad bar of concepts

September 2nd, 2009

There is no doubt that corrections professionals perform a very important job. Every moment we are inside the walls, we face potential danger from many directions. Some of these are obvious while others are unobtrusive. We are responsible to keep ourselves and inmates safe. In addition, when we consider whom we are really working for, we need to consider the general public.

saladWe understand the nuts and bolts of what we do on a daily basis. But how often do we see the higher purpose to our vocation?

Read more…

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Assessing the organization

Re: “You Animal!”

August 27th, 2009

Joe,
 
I read your article with great interest.  I actually had this same conversation just last night with a good friend of mine who is a supervisor from a neighboring facility.  We were discussing that unfortunately not only do we have these negative traits among line staff we unfortunately “inherit” subordinate supervisors whom also embrace these negative traits themselves and use them to fuel the discord among the ranks. Keep up the great articles.
 
Steve Wierenga, Corrections Program Supervisor
Waupun Correctional Institution

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Staff relations

Underestimation: Judging a book by its cover

August 26th, 2009

A colleague from Virginia recently imparted some vocational wisdom.  (We’ll call him  Lt. J.) One of Lt. J’s many professional functions is as a training coordinator for four jails.  The point that Lt. J made was “it is easy to underestimate someone based on stereotypes or limited information.” And this is how it came up.

He and I put together a module on staff relations.  On the maiden voyage of this training, Lt. J mentioned to the class that the initial author (yours truly) also works as a prison librarian.  The job title evoked some groans from the audience.  Lt. J discovered that the common sentiment was “what would a librarian know about anything?”

book-by-cover1

This is a classic example of underestimation or judging a book by its cover.

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Assessing the organization, Self Scrutiny, Staff relations

Communications compass

August 26th, 2009

Imagine that you are disoriented in thick and impenetrable woods. You have no idea how to find your way out. You are without a GPS, cell phone, flare, and the most basic tool to help with one’s bearings: the compass. Without those tools, can you imagine the helplessness of not knowing where to go?

In departmental communications, like in finding our way out of the forest, a compass will not work unless all points are present.

location1

If we do not know where we are and where we are going, we are effectively lost. Do we always have our bearings in the realm of information exchange? Our jobs would be much easier if we had a communications compass.
It has been said that communications is a two-way street. Certainly, we benefit from data sharing between two parties rather than a one-way lecture. Listening and talking are complementary actions with equal weight. It is not so simple, though. In fact, the two-way street of information exchange can be expanded into four points on a compass.

Read more…

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Assessing the organization, Staff relations

Re: “I Swear!” article

August 22nd, 2009

From Bill H – Corrections Training Administrator –

 

You did it again, hit a nerve with me and reminded me of the message I always gave my classes of recruits when it came to swearing.  

Like you, I told the new staff that swearing was part of the culture inside, but that they did have some personal power in this area.

I would tell them that I was always amazed the words new recruits used when they came to the department and the words they were using  just one year later .  In addition to the slang, they loved the f-bomb and a few off color words way too much.  

Then, I would say this.  It sounds like you are trying to identify and belong to a group you are not part of. You see, there are prisoners and there are law abiding professional staff members.   Do you want to be more like a felon, or more like a law abiding, family orientated, individual?    I would always think that the words they used told me what side they wanted to be on, and that it sometimes troubled me.

I would say, “if you think about it, our words is one way we can model the behavior we want from offenders.  Our words can separate us from the prisoners and we can show them, through our words, a better way.”   I also told them “these guys know where you are from and think it is funny that you are trying to talk like them.  They see it as a potential weakness and may try to exploit you because of it.”

I challenged every one of them to “keep their words” and not cave in to the language trap.”  

Like you, I told them I share this advice because I made this mistake and ended up working very hard to choose my words better, after I saw the error of my ways.  You see, one holiday dinner I asked for someone to “pass the F-ing potatoes”.  After I saw the look on my mother’s face, it was like I was hearing someone else saying these vile words not fit for the family dinner table.  I apologized and I started to changed that day.

Later on, I found that as a trainer that some other correctional trainers had not changed their words and they were not as effective of a trainer because their words detracted from the message they were trying to convey.

I swear, I will stop now.

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Self Scrutiny, Staff relations, Training

Dealing with corrections’ storms

August 18th, 2009

Early and accurate forecasting of tumultuous weather gives us the opportunity to mitigate damage.  We can, in other words, execute our version of battening down the hatches.

storm-is-brewing 

Even if we secure lawn furniture, tools, and the like, we may still face a different landscape in the wake of severe weather events.  Fallen debris over which we have no control could litter the landscape. 

 

This is also true in corrections.  Read more…

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Inside Out, Staff relations

“You Animal!” – ACA recap

August 18th, 2009

Most of us find it easier to complain than to solve.  In other words, identifying problems are often easier than finding solutions.  This is not some scathing admonishment of humanity.  Rather, it is an observation of how we tend to think. 

 

catwoman

 

On Sunday, August 9, 2009, while at ACA in Nashville, I presented a module on division between staff in our vocation.  “You Animal! An anthropomorphic look at staff relations in corrections” is the full title.  Read more…

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Staff relations, Training, Uncategorized